Accessibility
Last updated: 8 October 2026
We want everyone to be able to use this site.
1. What we have done
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, levels A and AA. We test our pages with an automated tool, axe-core. The last test found no failures.
2. What we have not done yet
An automated test finds only some problems. We have not yet tested the site with a screen reader.
We do not control other companies' pages: Stripe's payment and billing pages, our help documents, Discord and Trustpilot.
3. If you have a problem
Email hello@primedproxies.com or use our contact form. Tell us the page and what went wrong. We reply within 2 working days.
If you cannot use a page, we will help another way. We can send a payment link, cancel a renewal for you or send information by email, at no extra cost.
Questions? Write to us.